Privacy Policy
Website Privacy Policy [Phix Health] Web Privacy Statement [Phix Health] and its subsidiaries (collectively "Phix Health") are committed to protecting the privacy of every person who visits the website so that each person will feel free to gather information, make inquiries/comments, and/or perform bill payment functions on our site. As part of Phix Health's effort to protect the privacy of your personal information while visiting the Phix Health site, we created this web privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information. The following information details how Phix Health uses information that you provide to us via the Phix Health website and answers commonly asked questions regarding the privacy of your individual information.
What personal information does Phix Health collect?
Phix Health does not ask you to provide personal health care information to us through our general website. We obtain personally identifying information about you only if you voluntarily choose to provide such information via correspondence with Phix Health. Feedback forms used in Phix Health correspondence specifically request that you not include personal information such as user names, passwords, social security numbers, and private health information. Correspondence conducted via Phix Health feedback forms is stored on a third-party server and then downloaded by Phix Health personnel.
If you are a user of specific Phix Health programs, you may be asked to provide personal information through those applications. In addition to the general applicability of this Web Privacy Statement to those products, use of those applications and any information collected there through, are governed by specific end user agreements, as well as Phix Health’s privacy practices relating to use and disclosure of individually identifiable health information.
Various Phix Health webpages and programs give users the option to make electronic payment for services. Information from these bill payment links do not display or transmit any personal health care information about you or from your account. Phix Health utilizes the services of [company], an independent third party in processing payment information.
How does Phix Health protect the security of your information?
Financial information and payment data, including credit card numbers, that you provide to us via the Phix Health internet bill payment link is encrypted by using secure socket layer (SSL) encryption technology, which employs a 128-bit encryption system. This information may be accessed only by Phix Health employees who maintain password and job-required access rights, and third-party vendors who support Phix Health’s billing operations. Additionally, Phix Health maintains all personal patient data within the Phix Health information system (IS) firewalls that operate on separate Phix Health mainframes/servers. The general public may not access these mainframes/servers.
Cookies
Phix Health tracks visitors to our website by collecting data elements called cookies. Cookies collected from the Phix Health website are used to (1) enable certain functions and tools on this website, (2) assist in the navigation of the website, (3) Track resources and data used on this site, and (4) remember computer settings. Phix Health also collects other forms of non-personal information, such as browsers used to access our website, search terms used to find the website, and traffic referrals and links to our website. Cookies are not permanently maintained within our tracking system. You may prevent your computer from accepting cookies by modifying the properties on your web browser; however, stopping your computer from accepting cookies may limit your web browser's functionality on the Phix Health website.
Phix Health uses the services of Google Analytics software to analyze traffic to the various Phix Health webpages. Neither of these programs creates individual profiles for visitors, nor does Phix Health collect any personally identifying information using these services. Data collected regarding site usage is compiled in aggregate to improve the performance of the site. If you do not wish your information to be included in this aggregated data through Google Analytics, you can download and install Google’s “Google Analytics Opt-out Browser Add-on.” If you do not wish your information to be included in this aggregated data through Google Analytics modify the properties on your web browser to prevent your computer from accepting cookies, as described above.
Internal Uses
We may use your personal information within Phix Health (1) to provide you with the services and products you request, (2) to assist with your questions about our services, billing, payment methods or use of our website, (3) to process or collect payments made in connection with our services to you, (4) to evaluate our services and products and to conduct customer surveys, and (5) to communicate to you about new services and products that may be of interest to you. For example, we may send you a post card announcing a new opening of a Phix Health facility or a new tool or third-party service available on our website.
Privacy Choices
When you register online for one of our services, you may be given the option of receiving periodic informational/promotional mail or email from Phix Health. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile or by following the instructions provided in the email at any time. Phix Health utilizes SilverPop® email marketing software as a third-party service to manage certain email communications.
Disclosure of Personal Information to Third Parties
We will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process, and/or (3) it is necessary to do so in order to protect and defend the rights or property of this website. For example, with your consent, we may disclose your personal information to a third-party vendor that we engage to mail your test results to you. We contractually require such third-party vendors and contractors to comply with strict standards regarding security and confidentiality.
We also may share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal identifiable information about our users.
Internet Links
As a convenience to our site visitors, the Phix Health website may contain links to a number of sites that may provide useful information. Links contained on the Phix Health website that transfer you to a non-Phix Health site are not maintained by Phix Health and may contain different information and/or different privacy policies from those of our Company. You may review the privacy policies of these websites and/or receive specific information regarding that site's privacy policies and procedures after leaving the Phix Health site. Phix Health is not responsible for the content or privacy practices of a non-Phix Health website. Phix Health does not control, or have any input into, whether our business partners or internet-linked sites use or accept cookies on their sites.
Changes to this Web Privacy Statement
Phix Health may alter or make changes to this Web Privacy Statement from time to time when developments occur and/or technology improvements are implemented. When changes are made, we will update our privacy policy and notices. Please review this page periodically to ensure that you are aware of any such updates.
Your Consent
By visiting and using the Phix Health website, you are giving your consent to the terms outlined in this Phix Health Web Privacy Statement.
Children's Access
Phix Health is committed to the protection of children's privacy, security, and safety. Our websites are created for an adult audience and are not designed or intended to attract children in any way. We do not knowingly solicit, collect, or accept any information from children on this website.